On Bed Patients Feedback

Empower Your Patients to Speak Up from the Comfort of Their Beds
On-Bed patients feedback is a powerful way to gauge real-time satisfaction while patients are still under your care. Feedback Solution’s, On-Bed Feedback module allows you to collect valuable insights during the patient’s stay, enabling your staff to address concerns immediately and ensure a better overall experience.
Key Features
  • In-Room Feedback Collection: Patients can easily provide feedback via tablets, smartphones, or bedside terminals, ensuring a seamless experience without disrupting their care.
  • Immediate Issue Resolution: Real-time alerts notify your staff of any urgent issues, allowing for prompt intervention and enhanced patient comfort.
  • Customizable Surveys: Tailor your questions based on the department or care provided (e.g., surgery, maternity, ICU) to gather specific and actionable feedback.

Benefits

  • Enhance patient satisfaction by addressing issues during their stay.
  • Boost overall patient experience with quick, personalized responses.
  • Improve care standards by identifying and rectifying gaps in real time.
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Through floor manager or PRE

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Outbound calling

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Helpline or hospital contact number

Usual Ways a Patient Gives Feedback or Complaints