Discharged Patients Feedback
Capture Valuable Insights as Patients Transition Home
Discharged patients often have the most comprehensive perspective on their hospital experience. Discharged Patient Feedback module helps you gather detailed insights right after their discharge, providing an accurate picture of the entire care journey.
Key Features
- Post-Discharge Surveys: Send automated feedback requests via SMS or email within hours of discharge, ensuring a higher response rate and more relevant insights.
- Sentiment Analysis: Analyze the tone and sentiment of responses to quickly identify areas of excellence and potential issues.
- Follow-Up Capabilities: Automatically flag and follow up on critical feedback, helping to build trust and demonstrate a commitment to continuous improvement.
Benefits
- Gain a holistic view of the patient experience from admission to discharge.
- Improve discharge processes and post-care instructions based on patient feedback.
- Foster patient loyalty and build a strong reputation for compassionate care.
